These are answers to some of our more common questions. We can be flexible if you have unique needs. If it is not mentioned here, simply ask about it in an email.

• You of course own all copyright of your original material (your artworks, texts, titles, etc). We will sometimes reproduce a small thumbnail (not more than 500 pixels wide), showing a page from your website, for our Featured Websites section (or Testimonials), as well as a link. This thumbnail will not be reproduced on any other sites by us, nor will it be large enough for your work to be easily reproduced. Some artists have asked for their site to be one of these ‘Featured Websites’, as this section brings a large amount of traffic. Unfortunately, we can only ever show a small selection of websites on these pages.

• If we buy or look after your domain name, please note that, whilst we will do our best to keep your domain name and information as safe as we do our own, we cannot offer any guarantees. If you would like greater security than this, ask for your name to be renewed for multiple years (5 – 10 years), or look after your domain name through your own account. We don’t look after domain names for a profit – registering and looking after them is usually only done to help out customers who might find this part challenging.

• We cannot host any illegal material on our servers. If in doubt, speak to us about this.

• We aim to give all our websites a unique character, but all our sites are built around common templates, and influenced by previous published (and non-published) websites. You may find somewhat similar sites sometimes made after your site, or offered separately for sale. It is the ethos of Artist Website that the sites themselves are classic, minimal, and as affordable as possible. Ultimately, it is hoped that the artist’s artwork is the main element making each site unique. You have the right to use your own site indefinitely, however you may not re-sell the designs and templates to third parties.

• Prices are in US Dollars, and for security and convenience our preferred payment method is PayPal (we cover PayPal’s fees). PayPal also lets you use all major credit cards. We are open to other payment methods, by negotiation, however you are responsible for any additional fees that may occur.

• We use the most reliable hosting we can find, with the highest possible security and passwords. We will always do our best to keep you secure. As hosting is external, we cannot guarantee hosting in all circumstances, so please maintain your own backups (see the relevant tutorial), and keep a local (home) copy of all your texts and images (they should be in your ‘sent’ email anyway). This is a precaution, as we have not yet had any problems, but just to be safe.

• The footer link to Artist Website must be left intact to qualify for our quoted prices. This is our sole form of advertising, and helps keep our costs down. If you prefer, it can be removed for a fee (the login link can also be removed for free). We recommend you leave both, as they are quick access to updated member information and your dashboard.

• Please try to be sure of your design aspects before we start work (fonts, colors, sizes, layout, etc). If you are unsure about picturing your site beforehand, we advise you to stick closely to an existing website’s design, or else experiment on a program like Photoshop (or cutting and pasting screenshots of other websites, by hand if necessary). Once we have agreed via email discussions on a design, we will endeavor to build your website as closely as possible to these specifications. Once your site is finished, we will do a reasonable amount of fine tuning. Please note, repeated or significant changes will necessarily be charged at our hourly rate.

Any other questions? We hope to treat all our customers as friends, and always try to take care of any concerns promptly. Leave us an email if you feel there is anything else you wish to discuss relative to your situation.