Premium Support on All Websites Started This Week.
QUICK START WEBSITE
*QUICK START PRO WEBSITE*
100% risk-free! Only pay first year’s hosting after a 30 day trial, plus Custom sites only when you’re online and completely satisfied
“I get a thrill every time I go to my new website! Thank you. How lucky I am that I found you. If I haven’t already said so it has been a pleasure to work with you. I can’t wait to spread the word about my new site and about your service.” Sonia, California
COMMON QUESTIONS AND ANSWERS
WHAT ARE THE DIFFERENT SETUP OPTIONS?
Template and Template Pro artists get get their preferred themes and theme options all set up for them, ready for their content, and their domain names added. Template Pro artist also get their words and images set up for them! Just email us your content, theme choice, and menu options.
WHY IS THE PRO PLAN SO POPULAR?
The Template Plan is really easy to use. But the Template Pro plan really lets you relax and have everything done for you, and just get a simple email when your website is ready to view. We also give the same great hosting and options to custom website artists, too.
CAN I USE MY OWN DOMAIN NAME?
Of course. We will take care of the technical aspects to add your own dot com (or any other domain). If you want us to take care of the purchasing of your domain name we can do that, too.
DO I NEED ANOTHER WEB HOST?
No. All Artist Website plans include our fully-managed cloud hosting, ensuring your website remains available at all times. We do automated backups, and generally keep an eye on all our artists, to make sure they are okay.
CAN I SWITCH TEMPLATES?
Yes, all out plans can swap between any of our featured themes on the Artist Website portfolio page . We are adding new themes monthly, so you will always have the latest styles and options for your work.
CAN I DOWNLOAD A THEME?
Not at this stage. Artist Website is a fully-managed service, built to let you access updated themes and resources. Artist Website does provide many standard methods for exporting your text and images.
WHAT ARE THE DIFFERENT SUPPORT OPTIONS?
All users can email the theme designers directly with at any time with any questions. We also have easy illustrated tutorials, covering anything to do with your website. Even folks new to the internet love using their sites.
WHAT ARE MY BILLING OPTIONS?
For template sites, click ‘Sign Up’ above, and pay only the very small amount to get set up. Sites come with a 30 day money back guarantee, and you can pay for your next year’s hosting after that time. People wanting a custom website should discuss their projects with us. Full payment is only due after you are completely happy and online.
WHAT’S ‘STORAGE’ AND ‘BANDWIDTH’ MEAN?
All packages have generous storage and bandwidth. Standard plans are plenty for usual levels of traffic, and a basic amount of work. Pro and Custom plans can take the highest traffic loads, and endless storage. These plans work flawlessly for the most well known artists, and you will never need to delete your old images or text.
WHAT IS MEANT BY ‘UNLIMITED’?
Pro and Custom Artist Website packages do not have resource limits for normal usage. As per our Terms of Service, sites cannot exist for the sole purpose of file sharing.
DO YOU OFFER EMAIL ACCOUNTS?
You can easily link your domain to Google Apps to get email, or we can create up to three personalized ‘forwarding’ email addresses, for just $17 a year.
MY OLD DESIGNER ABANDONED ME, CAN YOU HELP?
We hate hearing this! We can help in two ways. Either start again with a new theme (right click your images to save any from your old site), or we can build an easily editable version of your old site. See below for more info.
CAN YOU DO CUSTOM SITES AND CHANGES?
Yes. You can have your website remade or just tweaked, as you need. Whether it is a tiny change or building a complete website from scratch, we have genius web designers at hand. Information on completely custom sites is on this page.
QUESTIONS NOT ANSWERED?
More Questions? Fill out the form on our contact page to ask us anything which you are still unsure about.