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Try risk-free! There is a 100% money back guarantee available up to a full year after purchase. We’re that confident you’ll love your Artist Website!
“I get a thrill every time I go to my new website! Thank you. How lucky I am that I found you. If I haven’t already said so it has been a pleasure to work with you. I can’t wait to spread the word about my new site and about your service.” Sonia, California
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COMMON QUESTIONS AND ANSWERS
HOW DOES SETUP WORK?
You get your preferred theme and theme options all set up for you, and your domain names purchased (if you need), and added. Decide if you’d also like your words and/or images set up for you – we can do that too, free!
SHOULD I PURCHASE A YEAR OR TWO MONTHS’ HOSTING?
If you’ve heard about us elsewhere, you’ll probably want to take advantage of our cheapest rate, by purchasing a whole year. If you’d like to just try it out, start with two months. You can continue in monthly or yearly payments, or ask for a full refund at any time.
CAN I USE MY OWN DOMAIN NAME?
Of course. We will take care of the technical aspects to add your own dot com (or any other domain). If you want us to take care of the purchasing of your domain name we can do that, too.
DO I NEED ANOTHER WEB HOST?
No. All Artist Website artists include our fully-managed cloud hosting, ensuring your website remains available at all times. We do automated backups, and generally keep an eye on all our artists, to make sure they are happy.
CAN I SWITCH TEMPLATES?
Yes, all artists can swap between any of our featured themes on the Artist Website portfolio page . We are adding new themes monthly, so you will always have the latest styles and options for your work.
CAN I DOWNLOAD A THEME?
We are a fully-managed service, with unique core functions, and future themes. If you are already paying for hosting elsewhere, send us your receipt after signup, and we’ll give you free hosting for that period! (Max. 12 months).
HOW DOES SUPPORT WORK?
All artists can email the theme designers directly with at any time with any questions. We also have easy illustrated tutorials, covering anything to do with your website. Even folks new to the internet love using their sites.
CAN I TALK TO YOU ABOUT MY PERSONAL SITUATION/DESIGN IDEAS FIRST?
Of course! Simply click ‘Contact Us’ and send us an email. We would be happy to answer any questions you might have, and sort something out so you are completely happy online.
WHAT’S ‘STORAGE’ AND ‘BANDWIDTH’ MEAN?
All packages have unlimited storage and bandwidth. Websites can take the highest traffic loads, and endless images and texts. These websites work flawlessly for the most well known artists, and you will never need to delete your old images or texts.
WHAT IS MEANT BY ‘UNLIMITED’?
Artist Websites do not have resource limits for normal usage. As per our Terms of Service, sites cannot exist for the sole purpose of file sharing. Besides that, you won’t need to think about limits.
DO YOU OFFER EMAIL ACCOUNTS?
You can easily link your domain to Google Apps to get email, or in some cases we can create up to three personalized ‘forwarding’ email addresses, for just $4/mo. This allows for a completely professional presence online.
MY OLD DESIGNER ABANDONED ME, CAN YOU HELP?
We hate hearing this! We can help in two ways. Either start again with a new theme (right click your images to save any from your old site), or we can build an easily editable version of your old site. See below for more info.
CAN YOU DO CUSTOM SITES, UPDATES, OR CHANGES?
Yes. You can have your website remade or just tweaked, as you need. Whether it is a tiny change or building a complete website from scratch, we have genius web designers at hand. Information on completely custom sites is on this page.
QUESTIONS NOT ANSWERED?
More Questions? Fill out the form on our contact page to ask us anything which you are still unsure about.